We support the United States Postal Service. The USPS has an illustrious history and was founded by one of our heros, Benjamin Franklin. USPS is very reliable. We have shipped over 3 thousand packages so far, all on time and with none lost.
*Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Shipping via USPS is based on weight and handling fees may be applied. We are not responsible for any custom fees you may be required to pay in your country.
We do not offer overnight or expedited delivery because most of what we do is custom work. Proccessing your reading glasses takes time.
If you have a special request please Contact Us! We will do what we can to serve your needs.
We offer a 30 Day No-Hassle Guarantee on our reading glasses. You can return them for a refund, a straight exchange for a different power or same priced item, or a Store Credit*. You can request an RMA# by going to our contact page, or logging in to your account, selecting the order, and following the instructions for requesting an RMA#
*About Store Credits: One of the advantages of setting up an account with us (as opposed to checking out as a guest) is that you can return items for a store credit. This is a great feature with our store and our type of business. If you return an item or items and would like a store credit, select that option. Store Credits have no expiration and will work with our current sales. Once your Store Credit has been issued, you can log in to your account and shop for anything. The store credit is deducted automatically when checking out.