Shipping and Returns

(Just a heads up- The USPS postal rates are increasing as of January 27th, 2013. We support the United States Postal Service. The USPS has an illustrious history and was founded by one of our heros, Benjamin Franklin. The USPS is under threat and needs your help. You can learn more on our blog which has links to where you can sign a petition.)

Our Current Shipping Methods:

• Shipping reading glasses is Free to all of the United States and U.S Territories.
• We currently ship to Canada for $5.00 per item.
• Europe, and Australia via USPS International for $5.oo-$10.00 handling fee plus $5.00 per item.*
• Accessories incur a flat $2.50 charge.
• Delivery time in the US is between 3 and 7 working days.
• Pre-made readers ship out within 24 hours.
• Custom Readers ship out usually between 2-4 days.
• The average delivery time is 7-14 working days for international shipments.

*Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Shipping via USPS is based on weight and handling fees may be applied. We are not responsible for any custom fees you may be required to pay in your country.

We do not offer overnight or expedited delivery because most of what we do is custom work. Proccessing your reading glasses takes time.

If you have a special request please Contact Us! We will do what we can to serve your needs.

Returns:

We offer a 30 Day No-Hassle Guarantee on our reading glasses

• Go to our Contact Page.
• Give us a reason for your return request. (We just want to know!)
• We will send you a Return Number(RA#) to include on your package.
• Ship the glasses back to us with the RA# on the outside of the box.
• Once received, we will refund/credit your purchase.
• There is no Return/Refund on Gift Certificates or accessories.